Frequently asked questions—Grafton


If you have questions about windscreen repairs provided by Road Runner Windscreens in the Clarence Valley, check out our FAQ here. If you have additional questions or need more information about any of our services, get in touch with our team and we’ll be happy to provide additional info.
Q: How long does it take to replace or repair a windscreen?
A: This will vary depending on the size of the windscreen, as well as the extent of the damage. In many cases, we can complete a repair in as little as 15 or 20 minutes, and nearly all repairs can be done in half an hour or less. Replacements take more time, as we’ll have to measure the size of your windscreen and place an order with our auto glass provider. The service itself can often be completed in as little as one hour, though you may need to wait a little longer before you can drive your vehicle.
Q: Do small nicks in my windscreen really need to be replaced right away?
It is always ideal to repair even the tiniest of blemishes on your windscreen as soon as you can. While the chip, nick or ding might not cause any immediate damage, it will likely spread and lead to more severe damage over time. Changes in temperature, the movement of your vehicle and other factors can lead to serious, and sometimes sudden, cracks to form from an existing mark. Additionally, your windshield may be more prone to more severe damage in the event of even a minor collision, which can become a safety hazard.
Q: Will my windscreen be completely transparent again after you’ve completed a repair?
A: In many cases, especially in situations where only minor repairs are needed, the area we repair will appear seamless. However, larger repairs may not offer the same results. You may notice a slight warping of the glass where the resin is applied, but it will be virtually unnoticeable and provide a full line of sight from your windscreen as well as strength to weather normal daily use.
Q: Do you have a workshop? Do you provide towing?
A: We don’t have a workshop but instead utilise mobile technicians who have everything they need to perform their duties at any location. We meet you at your home, business or anywhere you happen to be and perform the service right there where you are. We’ll get you back on the road again as soon as possible.
Q: How many times can a windscreen be repaired?
A: If the trouble areas are in different locations, then your windscreen can be repaired several times without any issue. If the previously damaged sections are clustered close together and/or are especially large, then we may need to assess whether you need a replacement.